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Overview of your StellarSites Account Dashboard

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The StellarSites Account Dashboard is your central hub for managing your hosting plan, WordPress websites, billing details, and support options. From here, you can update your account info, access site tools, handle subscriptions, and contact support all in one place.

Accessing Your StellarSites Account #

To access your StellarSites account:

  1. Go to my.stellarwp.com
  2. Log in using your email and password.

You’ll land on the My Account dashboard, where you can manage your sites, billing, and support.

A user dashboard for Stellar Sites displaying account details. The main panel shows a greeting to "Matt Cromwell," with options to manage the account, review purchases, and manage subscriptions. The sidebar includes navigation options for Account Details, Sites, Subscriptions, Payment Methods, Support, and Logout. Below, there is a form for updating account information, specifically the first and last name fields.

Navigating the StellarSites Account Dashboard #

The StellarSites Account Dashboard is designed for easy navigation, with clear sections dedicated to different aspects of account management. Here’s an overview of each section:

Account Details #

This section allows you to update your personal information, including your name and email address. Any changes made here will reflect in your account profile and communications.

You can update your personal info and account login credentials in this section by editing your name or display name, changing your email address, or setting a new password. To do this, go to My Account > Account Details, make your changes, and click Save.

Sites #

Once you’ve logged into your StellarSites account, the Sites section is where you’ll manage the WordPress websites linked to your hosting plan.

A screenshot of the Stellar Sites dashboard showing the 'Sites' section. The page lists 'My Stellar Store Site' as active with its URL (https://awaregrassmind.nxdev.live) and plan details as 'StellarSites Foundation Plan (Good)' with an upgrade option. There are buttons to 'View Site' and 'Log In,' and a 'Manage' button. The side menu includes options like Account Details, Sites, Subscriptions, Payment Methods, Support, and Logout.

This area gives you a quick overview of all your sites at a glance—along with simple tools to take action, whether you’re logging into your admin panel, upgrading your plan, or checking performance details.

Each site in your account is listed with key information, including the site URL, your current plan, available upgrades or add-ons, and action buttons to help you manage the site.

  • Manage – Opens the Site Details page, where you can configure advanced settings and see more information specific to that site. You’ll find more details in the section below.
  • View Site – Opens the live homepage of your WordPress website.
  • Log In – Uses secure, session-based auto-login to take you straight into the WordPress admin dashboard—no password required.

If you’re just getting started, use the Manage button to explore the Site Details area, where you’ll find helpful setup tips and options to personalize your site.

Sites > Site Details #

Web interface of StellarSites showing the site management dashboard. The dashboard provides options such as 'Overview', 'Subscription', 'Domain', and 'License Keys' tabs. Site details include the URL, plan type, and add-on options. The interface also features a navigation menu with items like Account Details, Sites, Subscriptions, Payment Methods, Support, and Logout.

Clicking Manage brings you to the Site Details screen, where everything related to a single site is organized into easy-to-navigate tabs.

Overview

Similar to the main Sites page, here the Site Details are listed along with their related action links and buttons (Upgrade, Choose add-ons, View Site, and Log In). 

  • The “Get Started” section provides quick links for easy access to several assets in your StellarSites account. This simple checklist helps ensure you have the best success with your websites. 
  • Connect your domain — this ensures your audience finds you with your custom domain. 
  • Log in to Central — Solid Central is your hub for managing any and all WordPress websites you have, whether hosted with StellarSites or not. Solid Central is a great place to ensure your automated backups, plugin and theme updates, and many more general WordPress maintenance tasks are done regularly and with confidence. Learn more about Solid Central here. 

Log into your Site — now that you’ve built a StellarSite, log in and start making it yours!

Connection Settings

The connection settings show you how to securely access your files on the server. This is provided as SFTP/SSH credentials. This information is always available to you, but it cannot be edited or configured. 

Your WordPress Credentials are also provided here. Your admin username is listed here for your convenience, but it cannot be edited. 

If you need to reset your WordPress admin password, there are two ways to do it:

Reset your Admin Password on the Profile Page

  • Click the Log In button
  • Navigate to your Profile page and update the password

Reset Your Admin Password Using the Forgot Password Link

  • Go to the /wp-admin URL of your website (e.g., example.com/wp-admin)
  • Find the Forgot Password link under the fields on the login screen

Click the link and follow the instructions provided to the admin email address you provided at checkout

Subscription

This tab outlines your subscription details for this site, including your plan, renewal date, and current status. You can also see the products included in your plan and view your billing history. To see all your subscriptions, head to the Subscriptions tab in the main left-hand menu.

Domain

Here, you can view your default StellarSites domain and connect a custom domain of your own (like yourbrand.com). If you’re ready to launch, this is where you’ll make that transition. Learn more about setting your custom domain here.

A screenshot of the StellarSites dashboard focused on setting a custom domain. The user is in the 'Domain' tab under 'StellarSites Demo,' which shows the site URL as "lastjellyfish.nxdev.live." The custom domain "mycustomdomain.biz" is entered as valid, with a checkbox confirming DNS updates, and a button labeled 'Set Domain.' The left sidebar includes menu options such as Account Details, Sites, Subscriptions, Payment Methods, Support, and Logout.

License Keys

Any StellarWP plugins included in your plan (like GiveWP or Solid Security) come with license keys. They’ll be pre-installed and activated, but to ensure you receive updates, you’ll need to copy your license key and paste it into the plugin’s settings page in your WordPress dashboard.

A user interface for StellarSites displaying a license key management page. The page shows 'StellarSites Demo' as active, with options for Overview, Subscription, Domain, and License Keys. A license key for the 'StellarSites Foundation Plan - Essential (Monthly)' is partially visible, with an option to copy it. The sidebar includes navigation options such as Account Details, Sites, Subscriptions, Payment Methods, Support, and Logout.

Subscriptions #

Under Subscriptions, you’ll find details about your active hosting plans, renewal dates, and available upgrades. This section ensures you remain in control of your hosting plan and its benefits.

The Subscription card will highlight the following for you:

  • Your Subscription number and its status
  • The site that is associated with this subscription
  • The Plan that the subscription is for, including the products that are included in that Plan
  • When the last payment was received for these subscriptions
  • How much the renewal is for and the period in which the subscription will renew (either monthly or annually)
  • Your auto-renew status and the date of the next auto-renewal charge.
Screenshot of a website subscription management page from StellarSites, showing two active subscriptions with details such as site name, plan type, last payment date, renewal amount, and auto-renewal status. A sidebar on the left includes options like Account Details, Sites, and Logout.

Payment Methods #

Keep your billing information up to date under the Payment Methods section. Here, you can add, remove, or change your preferred payment method to ensure seamless subscription renewals.

Currently, you can add either a credit card or a PayPal account to your Payment Method options. 

Support #

If you need assistance, the Support section provides access to our AI chatbot powered by our knowledgebase. And if the AI cannot help you, our very human expert team is just a click away.

Logout #

For your security, always log out when using a shared or public device. You can find the Logout option at the bottom of the dashboard menu.

Frequently Asked Questions #

If you forget your password, click on the Forgot Password? link on the login page. Follow the instructions sent to your registered email address to securely reset your password.

Yes, you can modify your hosting plan through the Subscriptions section. Upgrading or downgrading will adjust your billing accordingly, and changes take effect immediately or at the start of the next billing cycle, depending on the plan.

The Sites section allows you to manage hosted websites. If your plan allows multiple sites, you can add a new one directly. Removing a site may require contacting StellarSites support.

StellarSites supports major credit cards, debit cards, and select digital payment options. You can update your payment method under the Payment Methods section.

For assistance, visit the Support section to submit a ticket, browse self-help guides, or chat with our AI-powered knowledgebase chatbot.

By understanding and utilizing the StellarSites account area effectively, you can streamline your website management and ensure a seamless hosting experience.

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